Shipping policy
At Soreli, we aim to provide a straightforward and reliable shipping experience for every order. This Shipping Policy explains how orders are processed and delivered.
Shipping Area
Soreli currently ships orders within the United States only.
Order Processing
Orders are typically processed within 1–3 business days.
Our order cut-off time is 5:00 PM New York time. Orders placed after the cut-off time may be processed on the following business day.
Processing time begins after your order has been successfully placed and payment has been confirmed.
Delivery Time
After processing, standard delivery generally takes 5–11 business days.
Delivery times are estimates and may vary depending on the shipping carrier and circumstances affecting transportation or delivery.
Shipping Cost
Standard shipping is free on all orders.
There is no standard shipping charge added to eligible orders shipped within the United States.
Shipping Carriers
Depending on the order and destination, shipments may be handled by:
-
USPS
-
UPS
-
FedEx
-
DHL
-
Other available delivery carriers
The carrier used for an order may vary.
Delivery Information
Please make sure your shipping information is accurate and complete when placing your order. Incorrect or incomplete delivery information may affect the delivery of your order.
Once an order has been shipped, delivery is handled by the applicable shipping carrier.
Contact Us
If you have questions about shipping or your order, please contact us:
Soreli
5100 Kings Plz
Brooklyn, NY 11234
United States
Email: support@soreli.shop
Phone: +1 430-431-4850
Support: 24/7 via email