Privacy policy

Soreli (“Soreli,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit or make a purchase through https://www.soreli.shop/.

Information We Collect

When you use our website or place an order, we may collect information that you provide to us, including information needed to process and fulfill your purchase and communicate with you.

This may include:

  • Your name and contact information.

  • Shipping and billing information.

  • Order and purchase information.

  • Information you provide when contacting customer support.

  • Information related to your use of our website.

We may also collect certain information automatically when you visit our website through cookies and similar technologies.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Communicate with you about your orders and requests.

  • Operate and improve our website and shopping experience.

  • Understand how visitors use our website.

  • Support website analytics and advertising activities.

  • Send marketing communications when applicable and permitted.

Cookies and Similar Technologies

Soreli uses cookies and similar technologies on its website. Cookies may help the website function properly, support shipping-related website functionality, and provide information about how the website is used.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics and Advertising Technologies

We use Google Analytics to help us understand website activity and improve our online store.

We also use the Meta Pixel to help measure website activity and support our advertising and marketing efforts.

These services may collect information about your interactions with our website through cookies and similar technologies.

Email Marketing

Soreli may use email marketing to communicate with customers and provide marketing information.

Marketing emails will be sent in accordance with applicable requirements. You can choose to stop receiving marketing emails by using the unsubscribe option provided in a marketing email.

How We Share Information

We may share information when necessary to operate our business and provide our services, including with service providers that help us process orders, provide website functionality, support analytics, facilitate marketing activities, or otherwise assist in operating our online store.

We do not state that every service provider receives all information we collect. Information shared depends on the service being provided and the purpose for which it is needed.

Payment Information

Payments on Soreli are processed through the payment methods available at checkout, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payment information may be processed by the applicable payment provider rather than being handled directly by Soreli. Transactions are processed in USD ($).

Children's Privacy

Our website is intended for general customers and is not presented as a service specifically directed to children.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or privacy practices change. Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Soreli
5100 Kings Plz
Brooklyn, NY 11234
United States

Email: support@soreli.shop
Phone: +1 430-431-4850
Support: 24/7 via email